Last updated:
June 1, 2022
December 11, 2022
April 01, 2023
1. These Terms of Use (hereinafter referred to as the "Terms of Use") shall be governed by and construed in accordance with the laws of Japan as set forth by Ringi Co.,Ltd. These Terms of Use shall apply to all services (hereinafter referred to as "Services") provided by 株式会社Ringi (here in after referred to as "Ringi), also may be written as Ringi Co, Ltd. or RINGI K.K.. The terms of use of Services are set forth between the person using the Services (hereinafter referred to as "User") and Ringi. By using the Services, the User is deemed to have agreed to all the provisions of this Terms of Use, Privacy Policy, Cookie Policy and other terms and conditions (hereinafter referred to as the " Terms of Use, etc.").
2. If you are a minor, please obtain the consent of a legal representative, such as a person with parental authority, before using the Services. In addition, User under the age of 18 may not use the Services.
3. Ringi may change the Terms of Use at any time and for any reason. The modified Terms of Use shall be effective from the time they are displayed on the website for the Services (the "Site"), unless otherwise specified by Ringi. User who uses the Site after such modification shall be deemed to have agreed to the modified Terms of Use. If any provision of these Terms of Use, etc. is held invalid, the validity of the other provisions shall not be affected, and the other provisions shall remain in effect.
4. In addition to the Terms of Use, please use other sites linked from the Services only after agreeing to the Terms of Use of those sites.
1. To use the Services, you must agree to the Terms of Use and register as a User in accordance with the procedures specified by Ringi.
2. Ringi reserves the right to deny User registration if Ringi determines that any of the following conditions are present at the time of User registration.
- The applicant has applied for registration without following the procedures specified by Ringi.3. If there is any change in the registered information, the User shall notify Ringi of such change without delay in a manner prescribed by Ringi.
1. Personal information obtained from User in the operation and management of the Services shall be handled appropriately in accordance with Ringi's Privacy policy (hereinafter referred to as the "Privacy Policy"). Please refer to the Privacy Policy for details.
2. User agrees to keep the information Ringi requires upon registration ("Registration Information") up to date. Ringi shall not be liable for any loss or damage incurred by the User due to inaccurate or false Registration Information.
1. You shall be responsible for managing your Registration Information strictly to prevent unauthorized use and shall not allow any third party to use your Registration Information, or lend, assign, transfer, change the name of, sell, or otherwise dispose of your Registration Information.
2. Ringi may deem all activities conducted on the Site using the Registration Information provided by the User to be the acts of the User who has provided such Registration Information.
You must observe the following rules to protect your password from being used by a third party:
- Use a password that cannot be easily guessed by a third party.4. The User shall be responsible for any damages caused by insufficient management of the Registration Information, errors in use, or use by a third party, and Ringi shall not be liable for any such damages. In addition, the User shall compensate Ringi and any third party for any damages incurred by Ringi or any third party due to unauthorized use of the Registration Information.
- “AI Assistant" is a function that provides answers from AI (hereinafter referred to as the “Generated Content ") depending on the User's questions (hereinafter referred to as the " AI Assistant ").
- “Relationship Consultant" means a person (hereinafter referred to as the “Consultant") who provides information, knowledge, advice, etc. (hereinafter referred to as the "Advice, etc.") to a User.
- “Consultation" is a process of the Consultant providing the User with Advice, etc.
- “Insights” and “Recommendations” contents are the contents of the app provided by Ringi.
User understands that Generated Content from AI assistant can be inaccurate, lack of common sense and inappropriate time to time. It should not be used as a substitute for legal, mental, medical, or other qualified professional advice and User shall seek independent professional guidance on such matters. If the User is currently under the care of a mental health professional, the User will consult with a mental health professional.
You further agree that you will use the Services:
- Only in a lawful manner and in compliance with all applicable laws;
- In a manner that does not infringe, misappropriate, or otherwise violate any of Ringi’s or of any other person or entity;
- As it relates to Generated Content, in a manner that is consistent with the OpenAI mission and Charter, which is incorporated herein by reference, as determined by OpenAI in its sole discretion;
- In a manner that does not violate these Terms of Use, any agreement between you and anyone else or our or a third party’s rights.
You further agree that you will make reasonable efforts to reduce the likelihood, severity, and scale of any societal harm caused by your use of the Services (including the use and sharing of Generated Content) by following the OpenAI API Usage Guidelines. Ringi and OpenAI may request information from you regarding your efforts to reduce safety risks, and you agree to provide such information. Such information may be used to assess compliance with these Terms of Use as well as to inform improvements to the Services (including any components thereof).
User understands that Consultation is not to be used as a substitute for legal, mental, medical, or other qualified professional advice and User shall seek independent professional guidance on such matters. If the User is currently under the care of a mental health professional, the User will consult with a mental health professional.
Consultants define their services as follows.
(i) "One-Time Request."
Each request is sent and received only once between the User and the Consultant.
The User can send a one-time request and the Consultant will send a one-time response.
2) "Message Chat”
This service allows User to access chat rooms with Consultant and get Consultation via text only.
User can send up to 50 messages.
There is no limit to the number of replies from Consultant.
3) "Interactive Consultation".
This is a video or audio Consultation.
The User requests an appointment through the Ringi application for a time slot of 30, 60, or 90 minutes.
Expiration Date for Message Chat
“Message chats” have an expiration date.
The expiration date is 60 days from the date the Consultant agrees to work with the User and the chat is opened between the Consultant and the User.
Rescheduling or Cancellation of Consultation Date and Time by the User
If the User wishes to change the date and time of an accepted request, the User may do so at the desired date and time.
The accepted date and time can be changed free of charge up to 24 hours prior to the start of the Consultation. After this time, the Consultation fee will be charged, even if the Consultation does not take place.
If the user wishes to cancel an accepted request, he/she may do so free of charge up to 24 hours prior to the start of the Consultation. After this time, a Consultation fee will be charged even if the Consultation does not take place.
- If the User cancels a Consultation after the appointment has been confirmed, the User may cancel the Consultation up to 24 hours prior to the start of the Consultation free of charge. The payment used for the appointment will be refunded to the User. After this time limit, the payment used for the Consultation will not be returned to the user.
- Payment will be refunded to the user if the Consultation is cancelled by the Consultant.
- If you change the date of your Consultation after you have confirmed your appointment, you may do so at no charge up to 24 hours prior to the start of your Consultation. After this time limit, the Consultation cannot be changed. No payment will be refunded to the User.
User understands that “Insights” and “Recommendations” contents are not to be used as a substitute for legal, mental, medical, or other qualified professional advice and User shall seek independent professional guidance on such matters. If the User is currently under the care of a mental health professional, the User will consult with a mental health professional.
The contents may contain sexually explicit matters. If you find these materials offensive, you may not want to use our Service.
If you submit any Content to Ringi (hereinafter referred to as the "Contributed Content"), including articles, blog posts, videos, etc. you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute, and sublicense the Contributed Content.
We reserve the right to remove, and to allow certain users to remove, any objectionable Contributed Content in our sole discretion. You understand that by providing Contributed Content publicly in connection with the Ringi, you hereby grant us a non-exclusive, worldwide, royalty free, perpetual, irrevocable, sublicenseable and transferable right to fully use such Contributed Content (including all related intellectual property rights) in connection with our business. For purposes of these Terms of Use, the Contributed Content includes, without limitation, any articles, blog posts, information, text, reviews, videos, audio clips, comments, information, data, articles, blog posts, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible through the Ringi. Ringi and its licensees may publicly display advertisements and other information adjacent to or included with your Contributed Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.
Subscriptions. Ringi requires payment of a fee for use of the Services (or certain portions thereof) and you agree to pay such fees.
(a) General.
The User shall be responsible for all costs associated with the purchase, installation, or maintenance of terminal equipment, packet and data usage fees, and any other costs associated with the use of the Services.
When you purchase a subscription for the Services (hereinafter referred to as the “Subscription”), you expressly authorize us (or our third-party payment processor) to charge you for such Subscription. We may ask you to supply additional information relevant to your Subscription, including your credit card number, the expiration date of your credit card and your email and postal addresses for billing and notification (hereinafter referred to as the “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. When you initiate a Subscription, you authorize us to provide your Payment Information to third parties so we can complete the transaction related to your Subscription and to charge your payment method for the type of Subscription you have selected (plus any applicable taxes and other charges). You may need to provide additional information to verify your identity before completing your Subscription (such information is included within the definition of Payment Information). By initiating a Subscription, you agree to the pricing, payment and billing policies applicable to such fees and charges, as posted or otherwise communicated to you. All payments for Subscriptions are non-refundable and non-transferable except as expressly provided in these Terms of Use.
(b) Subscription:
By subscribing to our Services, you agree to the following terms:
Your Subscription will automatically renew monthly unless you choose to cancel it.
Your Subscription fees are non-refundable, even if you cancel your Subscription before the end of the current billing cycle.
We reserve the right to change the Subscription fees at any time, but we will provide you with advance notice before doing so.
We reserve the right to terminate your Subscription at any time if you violate these Terms of Use or any applicable laws.
Non-Refundable Cancellation:
If you choose to cancel your Subscription, you acknowledge and agree that:
Your Subscription fees are non-refundable, even if you cancel before the end of the current billing cycle.
We will not prorate any remaining Subscription fees if you cancel before the end of the current billing cycle.
You will continue to have access to the Services under Subscription until the end of the current billing cycle, at which point your Subscription will be terminated.
By subscribing to our Services, you acknowledge that you have read and understood these Terms of Use, and that you agree to be bound by them. If you do not agree to these Terms of Use, do not subscribe to our Services.
(c) Free Trial:
By signing up for a free trial of our Services, you agree to the following terms:
Your free trial will last until specified limits, after which you will be offered for use under Subscription.
Your Subscription fees, if any, will be charged monthly unless otherwise specified.
Your Subscription fees are non-refundable, even if you cancel your Subscription before the end of the free trial limits or the current billing cycle.
We reserve the right to change the Subscription fees at any time, but we will provide you with advance notice before doing so.
We reserve the right to terminate your Subscription at any time if you violate these Terms of Use or any applicable laws.
(d) Freemium Model:
By using our Services, you acknowledge and agree that:
Certain portions of our Services are available for free, with the option to upgrade to a paid Subscription for additional features and benefits.
We reserve the right to change the features and benefits available in the free version of our Services at any time.
We reserve the right to terminate your access to the free version of our Services at any time if you violate these Terms of Use or any applicable laws.
By using our Services, you acknowledge that you have read and understood these Terms of Use, and that you agree to be bound by them. If you do not agree to these Terms of Use, do not use our Services.
We are unable to view, access, or modify any financial transactions from Apple (as defined below) or Google LLC in-app subscriptions for security and privacy reasons. Instead, we would ask that you reach out to the appropriate support team of Apple or Google LLC in relation to your subscription to request any refunds.
If made via a Google in-app subscription or purchase learn more about refunds from Google Play here.
You can request a refund for an Apple in-app subscription or purchase by following the guidance here.
Points:
By participating in our point rewards for activities (hereinafter referred to as the “Point rewards”), you acknowledge and agree to the following terms:
The Point rewards you earn through your use of our Services have no monetary value and cannot be redeemed for cash or other prizes.
We reserve the right to modify the ways in which you can earn Point rewards and the rewards available for redeeming Point rewards at any time.
We reserve the right to terminate your access to the Point rewards or to revoke any Point rewards you have earned if you violate these Terms of Use or any applicable laws.
Your Point rewards will expire after a specified period of time
By participating in our Point rewards, you acknowledge that you have read and understood these Terms of Use, and that you agree to be bound by them. If you do not agree to these Terms of Use, do not participate in our Point rewards.
In using the Services, the User is prohibited from committing any of the following acts. If a User commits any of the prohibited acts, Ringi may, without prior notice, delete the relevant information, suspend the use of the Services, or revoke the User's user status. If the User causes any damage to Ringi, other Users, or any third party, the User shall compensate for such damage at the User's own responsibility and expense.
1) Any act that offends public order and morals or laws and regulations.
2) Criminal acts or acts that encourage criminal acts.
3) Acts of using the Services for the purpose of meeting other unknown users or consultants.
4) Use of the Services for purposes different from those for which it was provided.
5) Use the Services using another User's Registration Information or disclose or provide Registration Information to another person.
6) Acts of infringing the rights of other User or third parties
7) Infringement of intellectual property rights, honor, privacy rights, portrait rights, or other rights.
8) Acts that may cause racial discrimination, gender discrimination, or other forms of discrimination.
9) Acts of transmitting or posting programs, etc. that destroy or interfere with the functions of software, hardware, etc. used by third parties.
10) Acts of leaking business secrets, etc.
11) Acts of adapting, altering, or deleting the Services.
12) Acts of using this Site as a method of advertising, sales, or marketing.
13) Collecting the personal information of other User without permission, apart from the specifications of this service.
14) Interfering with the operation of this Services or the use of this Services by another User. Unauthorized use of another user's email address or other personal information.
15) Unauthorized posting of another person's e-mail address, telephone number, financial institution account number, address, or other information.
16) Use, resell, reproduce, translate, or adapt the information, functions, or system of this Site, or use it for business purposes, or any other secondary use or reproduction of this Site.
17) Breaking the security code of the Site, using security bugs, generating unauthorized access, disassembling, decompiling, or reverse engineering the Site.
18) The act of transferring another User's information to a third party.
19) Harassing other User or other third parties.
20) Acts of posting expressions that glorify, induce, or encourage suicide, drug abuse, etc.
21) Posting information that contains false content.
22) Posting information on chain mail, MLM (multi-level marketing), or any other pyramid scheme or pyramid scheme, or any similar activity, or any activity that is deemed to have the potential to do so.
23) Interfering with Ringi's business.
24) Any other acts Ringi deems inappropriate.
The Services may not operate properly depending on your environment (OS, etc.).
The Services uses APIs provided by Alphabet, Inc. , Google Maps Platform, OpenAI, Yandex and etc. The handling of APIs provided by other companies, the handling of postings from the Services to the services of other companies whose APIs are linked to the Services, and the handling of User content stored as data on the servers of other companies shall be handled in accordance with the Terms of Use, etc., set forth by those companies.
Ringi shall not be liable for any leakage or loss of information data transmitted, received, exchanged, or stored through the Services, infringement of third-party rights, or any other damages incurred by User or third parties in connection with the Services. Ringi makes no warranty of any kind regarding the Services or information provided in connection with the Services, including, but not limited to, any warranty of completeness, accuracy, reliability, or usefulness.
The following terms apply if you Use Ringi applications on any device that contains the iOS mobile operating system (“App”) developed by Apple Inc. (“Apple”).
For inquiries, please contact
info@ringi.ai株式会社Ringi
Established June 1, 2022